NovoCare · sample numbers

Care between visits, on one screen

Who drops out, why, when, and which support changes the outcome. Hover a code to see the KPI name.

1Care path overview

Project days

214

Patients in care path

721

Doctors (active / all)

30 / 36

Invited patients

1,011

Invitation conversion

69.9%

Weekly: patients / invitations

211 / 303

2Therapy continuity

Active patients

595

0.4 pp

Adherence

82.8%

4.8 pp

Persistence

61.3%

0.4 pp

Dropout

15.5%

1.2 pp

Dropout cycle

3%

3.9 pp

Reactivation (90 days)

13.2%

4.7 pp

3Patient risk radar

Patients with any risk signal

267

37%

16%13%8%11%17%10%

At risk of dropout

118

of 721 patients

Selected signal

At risk of dropout

118 · 16.4%

No activity for more than 30 days, or left the care path.

4Patient journey over time

Stage 1 of 7 · Day 0

Therapy start

Invitation to care path

Patients

721

Retained

100%

Therapy start

Day 0

Patients
721
Retained
100%
At risk
0
Lost here
0

Invitation accepted

100% on time

Invitation to care path

Onboarding

Week 0–2

Patients
671
Retained
93%
At risk
38
Lost here
50

Profile completed

93% on time

Welcome call + education

First dose

Week 2

Patients
639
Retained
88.6%
At risk
55
Lost here
32

First dose confirmed

92% on time

Dose reminder

Weeks 4–8

Stabilisation

Patients
587
Retained
81.4%
At risk
74
Lost here
52

Weight measured

81% on time

Reminder + nurse contact

Month 3

Check-up

Patients
531
Retained
73.7%
At risk
67
Lost here
56

Doctor check-up

66% on time

Doctor message + plan review

Month 6

Maintenance

Patients
478
Retained
66.4%
At risk
54
Lost here
53

90-day survey

58% on time

On-plan therapy

Month 12

Continuation

Patients
432
Retained
59.9%
At risk
41
Lost here
46

Therapy continued

60% on time

Persistence

5Adherence by therapy month

Adherence

70.6%

M1M2M3M4M5M6M7

Dropout

14.9%

M1M2M3M4M5M6M7

Warning signals in month 7

  • Low engagement28.6%
  • Weight plateau29.7%
  • Missed dose16.9%

6Engagement and interventions

Patient–doctor interactions

32,017

Touchpoints

23,862

Education engagement

72.7%

Reminder exposure

70.5%

Interventions that improved adherence — top 5

  • Coordinator call34.3%
  • Message from doctor32.6%
  • Personalised education20.4%
  • Motivational reminder15.9%
  • Care plan adjustment10.9%

7Therapy outcomes

PROMs

73.4%

Q1Q2Q3Q4

PREMs

78.6%

Q1Q2Q3Q4

Symptom improvement

72.3%

Q1Q2Q3Q4

Mood and wellbeing

68.1%

Q1Q2Q3Q4

8Scale and efficiency

Care team response time

40min

Patients per doctor

17

Doctor workload

63.8%

Adherence by site

  • Top 20% of sites77.4%
  • Median site67.6%
  • Bottom 20% of sites44.2%